作者姓名:
Liang, T.P., Wu, C.H., Jiang, J.J. and Klein, G.
期刊名稱:
International Journal of Project Management
論文摘要:
Diversity of personal values among participants in an information system project is typically considered to create harmful team conflict, as do
other forms of personal diversity. However, recent research establishes that information and knowledge diversity among project team members
contribute to project success, leading one to question accepted thought regarding diversity of values. We model the impact of value diversity
on project performance through theoretical layers of diversity, conflict, and teamwork quality. An empirical test supports hypotheses that value
diversity adds to both beneficial and detrimental conflict. Project managers should compose teams with diverse project values but must control
for potential detrimental effects.
關鍵字:
Value diversity; Conflict; Project teams; Software development projects; Project management
