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A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making

期刊類型: 
SCI/SSCI
作者姓名: 
Liang, T.P., Turban, E. and Wu, S.P.J.
期刊名稱: 
Group Decision and Negotiation
卷:期: 
20:2
年份: 
2011
頁數: 
137-154
論文摘要: 
Decision making in virtual teams is gaining momentum due to globalization, mobility of employees, and the need for collective and rapid decision making by members who are in different locations. These factors resulted in a proliferation of virtual team software support tools for decision making, the latest of which is social software (also known as collaboration 2.0), which includes tools such as wikis, blogs, microblogs, discussion forums, and social networking platforms. This paper describes the potential use of collaboration 2.0 software for improving the process and the specific tasks in virtual group decision making. The paper proposes a framework for exploring the fitness between social software and the major activities in the group decision making process and how such tools can be successfully adopted. Specifically, we use a fit-viability model to help assessing whether social software fit a decision task and what organizational factors are important for such tools to be effective. Representative research issues related to the use of such tools are also presented.
發表狀態: 
已發表
關鍵字: 
Blogs,Collective intelligence,Collaborative decision making ,Discussion forums,Enterprise 2.0,Group support systems,Social networks,Social software Web 2.0,Wikis,Virtual teams