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Exploring The Effects of Unexpected Outcome on Satisfaction and Continuance Intention

期刊類型: 
SCI/SSCI
作者姓名: 
Hui-Mei Hsu, Jack Shih-Chieh Hsu, Shih-Yu Wang, I-Chiu Chang
期刊名稱: 
Journal of Electronic Commerce Research
卷:期: 
Vol. 17, Issue 3
年份: 
2016
頁數: 
pp. 239-255