Understanding the Impact of Service Failure and Recovery Justice On Consumers’ Satisfaction And Repurchase Intention

由 admin 在四, 12/15/2016 - 17:26 發表

作者姓名:

Huang, Sheng-Wen, Hung, Yu Wen, Fu, Tzu-Wei, Hsu, Jack Shih-Chieh, and Chiu, Chao-Min